PBX / IP Telephony
We offer cost effective, scalable, secure platform for your converged telecommunication needs. Our solutions would provide PBX functions and applications, as well as connectivity via TDM and packet voice. Using host processing for TDM and DSP, a lightweight protocol (IAX) for packet voice, and a flexible application-centric architecture for PBX services our solution offers interoperability with other VoIP protocols such as SIP, MGCP, and H.323.
These features plus a modular, flexible, and expandable design, enable enterprises as well as individuals to deploy VoIP services in a very cost-effective manner.
Benefits - Voice Network
- PURE IP-PBX System
- Working on TCP/IP protocol
- Working on Wireless/LAN/WAN network
- a.Roaming Extensions
- b.Branch Office on WAN
- Convergence - Voice/Video/Data Integration on single connection
- High Availability Service (HA)
- IAX protocol
- Cascading (Dial-plan)
Benefits - Cost Saving
- Low implementation cost (depending on system complexity)
- IVR server
- Call Center
- Cheaper calling rate (VoIP)
- Free Inter-branch, remote extension call (IAX)
- Lower International call cost (Direct VoIP Call)
- Cost-effective migration path
- Don’t have to replace whole system
- Can connect to legacy system (various interface card supported)
Features
- Auto-Attendant
- Unlimited Extensions
- Interactive Voice Response (IVR)
- Voice Mail
- Voice mail to Email
- Music-on-Hold
- Paging / Parking
- Call Conference
- Ring-all (Blast Group)
- Simultaneous Ring (Personal)
- Call Forwarding
- Name Directory
- Custom Caller-IDs
- Calling Group ID
- DIDs
- VoIP-ready
- PSTN Fall back
- Telecommuters
- Branch Office & Telecommuter Support
- Web Control Panel
- Call Intercept
- Call Pickup
- Hunt Group
- Phone Status Monitoring
- Call Capacity Management
- Call Trace
- Call Waiting
- Speed Dial
- In-bound Call Center
- Unlimited Call Queues (for call centers only)
- Skills-based Routing (for call centers only)
- Graphical Queue Reports (for call centers only)
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