Desk Aligned Services
Companies today have globally dispersed, mobile, digital workforce who use their IT infrastructure & applications. Their satisfaction levels are a realistic indication of the quality of IT operations & service delivery. JNS’s end user services are a combination of below listed core services and JNS helps clients manage a high quality, always available IT service for their end users.
- Desktop standardization and imaging
- Desktop maintenance through single point of contact
- State of art remote management tools to resolve problems immediately
- Total cost of ownership - stable environment that maximizes technology,processes, and economies of scale to lower the costs
- Asset management - Single point for acquiring, deploying, and management
- Email management - Mail box administration and user management
Our capability is further emphasized by the fact that we resolve around 85% of End user problems remotely on a "first time right" basis, thus ensuring a higher user confidence in the IT operations of a company.
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